Returns & Exchanges

At Mojotone, we stand behind our high-quality electronic components and gear; if you are not completely satisfied, you may return most new, unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Request an RMA

  Contact our customer support team to obtain a Return Merchandise Authorization (RMA) number before shipping any electronics back to our facility.

• 2.
  Pack Securely

  Carefully place the items in their original packaging with all documentation to ensure sensitive electronic components are protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package to our returns department, clearly marking the RMA number on the box.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, we will process your refund or exchange within 5-7 business days.